We know that our phones are not perfect. Every once in a while, a problem happens with an app; it can be while we are using it or even when it is on the opening process. Sometimes, we don’t know what is going on with them. It is expected apps tend to fail, and they don’t adequately tell you what is going on.
But, we can tell you how to solve these issues you can face. Some of them might be normal or seem like something easy to do, but we can do something to learn how to solve all of them.
The app is not compatible with the phone
Some phones are compatible with different apps, but some apps are not available in some cases. People can see the requirements of an app once they open it on the Google Play Store, or they can Google them to know more about them.
Nowadays, most of the apps work for Android 4.1 or higher. So, if you have an old phone with a previous Android version, the chances are that you can’t use it.
Try to update your phone with the newest Android version, or if you have an iOS phone, then try upgrading it. But, if your phone can’t be upgraded, you won’t be able to do anything with it as there’s no way to solve compatibility issues.
The app is not updated to the latest version
When the latest version of an app comes, two things can happen. You can keep using it without any issue, or the app will stop working as it needs an update.
You need to go to the Google Play Store or App Store to check if the app is updated. Users can see this information by clicking on the app and visiting if it asks for an update.
If you need to update it, then do it as it helps you solve the issue you are dealing with. If it does not work that way, uninstall the app and install it again.
Cache memory or app data is giving issues
When an app has been installed for quite some time, the cache memory tends to be full. This can become an issue as people do not always know how to erase it, whether it is the cache memory or the app data giving people problems.
You will need to go to the Settings menu to clear them both. Users will need to find the “Applications” option and then look for the not working app. Once you choose it, you will need to go down and seek the option that stands for the “Clear Cache” or “Erase App Data.”
This will clear up all the information stored on the app, which is pretty helpful as it might help one of its issues.
Reset your phone
There are two ways that you can do to reset your phone. The first one is the most famous; you can press the block button, and when the reset option comes up, press it. Try and see if the app works when the phone turns on again.
Try the hard reset option if this doesn’t work that way. When this happens, press the option so your phone starts with no issue because you can choose the option to reset the phone with the fabric version, which means that you will lose all the stored information.
Turn WebView updates off or update the app
Even though WebView is the app responsible for keeping most of your apps working, it can become a nightmare. Android System WebView allows you to have a better experience, but some updates can turn the app into a headache for many people.
The first thing that can happen is that the app is not updated. Luckily, you can update it through the Google Play Store, which saves you a lot of time. Try updating it and see if the app works well after the update is done.
But, if you see that this keeps happening with every update, you need to turn the updates off. This can be done through the Google Play Store. Users will need to find the app, press the three dots in the corner, and then turn off the automatic updates.
The last one, which sometimes works, is taking WebView to the first version. For this, you will need to go to the applications menu and look for it, and then press the “Uninstall Updates” and see if now the apps that were not running correctly work.
Use an older version of an app
This solution can help you out when the app’s latest version gives you headaches or comes with different bugs. Sadly, you can’t manually go back to the older version through the Play Store or App Store.
To do this, you need to go to the Applications menu located in your phone’s Settings. Then, you will need to look for the app that you are having issues with. Then, press the Uninstall Updates button and wait for the app to update; if it works, then problem solved.
But, if you do this and the problem keeps going on, you can look for an APK with the older version of the app on the internet. Beware of blocking the app’s updates when installing it, or the newest version will be installed otherwise.